Kayoung An Piano Studio | Policy
STUDENTS/ PARENTS' COMMITMENT
WITHDRAWALS & REFUND POLICY
LATE PAYMENT
SNOW DAYS
MAKEUP POLICY
Learning a musical instrument requires lots of commitment and self-discipline. At Kayoung An Piano Studio, students must practice regularly (5 days a week) for at least 20 minutes. Parents are responsible for supervising and helping students to complete weekly assignments. Required daily practice time varies per student's age and level. Therefore, daily practice hours should be increased as the student’s level increases.
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Withdrawal requests must be delivered to Dr. An in writing two weeks before the effective date.
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Verbal notifications or missed classes are unacceptable forms of notification of intent to withdraw.
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Withdrawals made before the first lesson will receive a full tuition refund.
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No refund will be issued after 30 days from the first lesson. No exception.
A $20 late payment fee will be assessed if payment is more than 14 days from the due date.
Kayoung An Piano Studio will stay open when snow accumulates less than 5 inches. When public schools are closed for snow, studio make-up lessons will be arranged during the makeup weeks.
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Late cancelation (less than 24 hours notice) cannot be made up – No Exceptions.
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Lessons canceled by students with 24 hours notice will be rescheduled up to 3 times per semester.
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Lessons missed due to teacher absence or studio closings will be rescheduled within the same term.
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When the lesson is canceled due to a student's illness (with a doctor’s note), make-up will be arranged up to once per semester.
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All make-up should be delivered within the same term and cannot be transferred or credited. Any unused lessons will be forfeited after each semester – No Exceptions.
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Every lesson starts ON TIME. Please arrive a couple of minutes before the lesson time.